Having read the policy, if you want to change the way in which we use your data, or if you have a question about how your personal information is used, please contact us using one of the methods below:
This policy is effective from 24 May 2018. We may change this policy from time to time by updating this page. Please check it regularly to understand our practices regarding your personal data.
Munro Instruments is a limited company registered in England and Wales under number 06965050. Our registered office is at 44-45 Burnt Mill, Elizabeth Way, Harlow, CM20 2HU.
For the purpose of this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the data protection legislation to notify you of the information contained in this privacy notice.
We obtain personal data about you when:
We may collect the following information:
We require this information to understand your needs, improve our products and provide you with a better service. We may use your personal information in the following ways:
If we have an existing customer relationship you (i.e you have bought from us in the past or have enquired about buying), we may also use your personal data for our own legitimate interests. These include:
Where we rely on our legitimate interests, we will always ensure that these are fair and genuine and do not override any of your own interests, rights and freedoms which require the protection of personal data.
We will always give you the option of ‘opting out’ and will respect your decision to do so.
We may, in addition, process your personal data for other purposes with your consent. You will have the right to withdraw your consent at any time.
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.
When assessing what retention period is appropriate for your personal data, we take into consideration:
We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law or where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.
Third-party service providers which may process your personal data include IT and cloud services, professional advisory services, administration services, marketing services and banking services.
All of our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data in accordance with the data protection legislation currently in force. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.
We are committed to ensuring that your information is secure. In order to prevent loss, unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act. This is known as a ‘Subject Access’ Request’. A small fee may be payable. If you would like a copy of the information we hold about you, please write to:
44-45 Burnt Mill
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible using the details above.
We will always prioritise your rights of access, correction, erasure and restriction above our own legitimate interest and will promptly correct any information found to be incorrect or delete it if there is a legal basis for doing so.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be posted here. We recommend that you check this page regularly to keep up-to-date. If you have any objections, you must let us know immediately.
The page was last updated on 24 May 2018.